Your inbox and team
Plan, seats, and notifications
Who can be on your team, and how you hear about things.
Seats
Each plan comes with a number of agent seats. An agent is a teammate who can read and reply to conversations.
| Plan | Agent seats |
|---|---|
| Starter | 2 |
| Growth | 5 |
| Max | 10 |
Invite teammates under Plan. The page shows how many seats are used and how many are left.
For replies, call minutes, top-ups, and changing your plan, see Your plan and usage.
Notifications
You are told when a conversation is assigned to you, when the assistant hands off, and when a customer replies to something you said. Set which ones you want under Notifications.