Reference
Limits
The numbers to know.
| What | Limit |
|---|---|
| Attachment, any kind | 4 MB |
| Uploaded file (data source) | 4 MB |
| Stores per workspace | 1 |
| Agent seats, Starter / Growth / Max | 2 / 5 / 10 |
| Replies a month, Starter / Growth / Max | 1,200 / 3,000 / 9,000 |
| Text it can know, Starter / Growth / Max | 4 / 10 / 30 MB |
| Free trial | 14 days, 105 replies, 1 MB |
| Top-up | 1,000 replies for $40, never expire |
| A chat answer | 1 reply |
| A call minute | 23 replies |
| Learning, up to your plan's size | Free |
| An email, in or out | Free |
| Widget conversation | Starts fresh after 7 quiet days |
| Call language | One per widget, switchable on request |